Platform tools are powerful but you have to set them up and run them yourself.
Honest comparison
A Wati Alternative That Sets It Up and Runs It For You
By Isaac Yap, Technical Lead, IonicX AI·Reviewed
Wati is a capable WhatsApp platform. The catch for a busy SME owner is that it is a tool you still have to configure, learn, and operate yourself — on top of running your business.
IonicX Lead Alert is the done-for-you alternative: we connect agreed lead forms and configure WhatsApp owner alerts; websites are priced separately, so you just reply to leads and win jobs.
Why businesses in Singapore search for this
Automated conversations, reminders, and follow-ups in the channel SMEs actually use. IonicX AI frames each rollout around sales friction, operational load, and what has to happen for an enquiry to become revenue.
Per-conversation and tier pricing gets confusing and adds up.
You wanted more leads handled, not another dashboard to learn.
How IonicX AI solves it
We combine AI-first website architecture, operationally useful automation, and answer-engine-friendly content so the website is easier to discover and easier to convert from.
Done-for-you, not do-it-yourself
We configure agreed lead forms and WhatsApp owner alerts. Website builds are priced separately.
- We build and run it for you
- No new dashboard to master
- You just reply and close
Owner-first alerts, not just a shared inbox
Every lead is pushed to the owner on WhatsApp with details and a 30-second alert target, subject to delivery delays and a ready reply — built around how an SME owner actually works.
- Owner alert (30-second target) per lead
- Lead details + ready-to-send reply
- Every lead tracked to won or lost
Flat, predictable pricing
Lead Alert is S$500 setup + S$150/mo for up to 300 leads. Websites and extra capacity are priced separately.
- Up to 300 leads per month; extra capacity agreed separately
- Website priced separately
- Lead Alert is monthly; website care renews annually. Confirm cancellation and handover terms
Benefits
What this rollout should improve
The goal is not more pages for the sake of more pages. It is a stronger path from discovery to enquiry for the services that actually drive revenue.
Lead capture handled for you, not by you
Owner-first WhatsApp alerts with a 30-second target
Flat, predictable pricing
One partner for website + lead capture, not a stack of tools
Internal links
Explore the rest of the growth stack
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FAQ
Questions business owners ask before they commit
How is IonicX Lead Alert different from Wati?
Wati is a self-serve platform you operate yourself. IonicX Lead Alert is done-for-you — we configure WhatsApp alerts for connected lead forms; websites and customer-facing chatbots are separate services, so you spend your time replying to leads, not configuring software.
How much does this cost for a Singapore SME?
IonicX AI keeps it simple: S$1,500 setup plus S$1,200/yr for a fully custom website (unlimited pages, AI-optimised, no contract). Lead Alert — connected form capture with WhatsApp alerts targeting 30 seconds — is S$500 setup plus S$150/mo. Custom systems like booking, dashboards or automations are scoped from S$500 setup plus S$100/mo.
How long does implementation take?
Most websites go live within 1 to 2 weeks, depending on content readiness, integrations, and whether we are replacing an old site, adding chatbot flows, or deploying booking automation. Lead Alert timing depends on account access and platform approvals.
Will we own the website, content, and automation setup?
Yes. IonicX AI builds commercially practical systems that your business can operate long term, with clear ownership over your website assets, content, and approved automation workflows.
Next step
Want IonicX AI to build this properly for your business?
Tell us what you sell, how your leads come in today, and where conversations are breaking down. We will recommend the right mix of AI website, chatbot, WhatsApp automation, booking, and AEO/GEO work.